Business English

Your Ultimate Guide to Instant Message (IM) speak!

Dec 105 min read

Your Ultimate Guide to Instant Message (IM) speak!

I don't know about you but I'm often confused by IM speak. Maybe it's my age or I've just not bothered to keep up to date with the latest...

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Joanne

Oct 172 min read

How to: attend an interview in English

You have written a great covering letter and CV to get this far. Well done! Remember this as you go into your interview. You have a lot...

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How to: Apply for a job in English, 5 tips for writing a covering letter

Joanne

Oct 93 min read

How to: Apply for a job in English, 5 tips for writing a covering letter

A covering letter, or letter of motivation, is something we are advised to include when sending our CV to apply for a job. Use your...

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Your Ultimate Guide to Attending a Conference in English

Joanne

Sep 175 min read

Your Ultimate Guide to Attending a Conference in English

Attending a conference isn't only about listening to the speakers it is also, if not even more so, about who you talk to while you are...

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Your Guide to: handling a telephone call in English

Joanne

Sep 165 min read

Your Guide to: handling a telephone call in English

You're familiar with the scenario, a customer calls and wants to speak to you in English. Is your first reaction to panic? If so read...

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How to: Write a work process description in English, 5 tips you can use today

Joanne

Sep 92 min read

How to: Write a work process description in English, 5 tips you can use today

Working for a multinational organisation means that work processes need to be shared across regions. Using a clear structure and linking...

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How to: Handle a complaint in English, 5 language tips you can use today

Joanne

Sep 23 min read

How to: Handle a complaint in English, 5 language tips you can use today

A complaint from a customer is the last thing we want to hear. However, with the right language to handle a problem, and a good attitude,...

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Formal and informal emails. What's the difference and why is it important?

Joanne

Aug 264 min read

Formal and informal emails. What's the difference and why is it important?

Using these 7 tips you can achieve the correct tone in your work and personal emails.

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What's the difference between... will and would?

Joanne

Mar 182 min read

What's the difference between... will and would?

Will is used to talk about the present or the future. Would is the past tense form of will, so is used to talk about the past. It can...

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What's the difference between... from and since?

Joanne

Mar 112 min read

What's the difference between... from and since?

Both words are used to talk about the start time of an activity but are used differently. From Is used to talk about when an activity is...

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Joanne

Mar 42 min read

9 ways to remember or to remind

To remember or to remind. What's the difference? They are both verbs relating to memory. To remember is something you do when thinking...

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Joanne

Feb 52 min read

How often do you do something?

Which word means you do something more; often or sometimes? Do you often go to the gym in the evening? Or do you sometimes read a book?...

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Closing a business email in English - do's and don'ts

Joanne

Jan 31, 20232 min read

Closing a business email in English - do's and don'ts

It may sound logical but the end of your email is the last impression that the reader will have of you. It is therefore a good idea to...

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Writing a business email in English - the do's and don'ts for content

Joanne

Nov 8, 20222 min read

Writing a business email in English - the do's and don'ts for content

You've decided on the subject, and you've addressed the recipient with an appropriate greeting. Now you need to write what you want to...

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Writing a business email in English - how to start, the do's and don'ts.

Joanne

Nov 2, 20223 min read

Writing a business email in English - how to start, the do's and don'ts.

The subject of your email should be clear. Before the reader opens your mail they will want to know what it is about. The clearer you...

37 views0 comments